Shipping & Returns
FREE SHIPPING on all U.S. orders over $75!
$6 Flat-rate shipping on all orders under $75.
Orders are processed and shipped from Missouri within 24-48 hours of receipt (excluding weekend orders which are shipped on Monday). Please allow 2-3 additional business days for our handmade and printed goods.
Need different shipping options including but not limited to international shipments, expedited shipping, shipping gifts, etc?
Please reach out to us on our FB business messenger HERE
LOCAL PICKUP:
Local Honeys may elect to pick up their items from Four Fillies Mercantile in Lowry City, MO. Choose the option "LOCAL PICKUP" at checkout.
Once your order is ready you will receive an email confirmation. Most orders are ready next day.
Need an order expedited? Please contact us on our Facebook messenger HERE
RETURNS & EXCHANGES:
Every situation is different and we want to make returns as hassle-free as possible! You can review our official policies below:
Policy Details:
- Returns: We offer refunds to the original form of payment for qualifying returns.
- *Exchanges: Need a different size?
- If you would like to exchange instead, the best way to do so is to purchase your new/exchange item from shoprustichoney.com. (Items often sell out quickly so this is the best way to secure your item before the return)
- Then simply return your original purchase to the address below with the completed exchange form inside. When we receive your exchange item, we will fully refund you for that original purchase.
- Deadline: Items must be postmarked back to us within 30 days of delivery.
- Final Sale: All SALE items are final sale. This includes items ending .00, mystery boxes, grab bags, gift cards and clearance items. Jewelry, hats, hair accessories, sunglasses, bodysuits and intimates are also considered final sale.
- Processing: Please allow 3-7 business days for processing. You will receive an email with your store credit code or exchange refund confirmation once processed.
- Need assistance? Message us on our Facebook Business page (Rustic Honey Boutique) or email us at hello@shoprustichoney.com
How to Return:
- Refer to the policy above to ensure your item/s qualify for return
- Please fill out the return form and include it in your package.
- Ship back to us:
- Mail to address below
- OR contact us via Facebook messenger for a prepaid label (we will deduct the cost of the shipping label from your refund upon receipt).
- Once your return is received, please allow 3-5 business days for processing.
- You’ll receive an email confirmation with your refund details.
Print a return form > HERE
Please mail returns to:
Rustic Honey
Attn: Returns
4460 NE 800 Rd.
Osceola, MO 64776
Need some help? No worries! We’re happy to assist you and make this as easy as possible!
Message us on our FB business page HERE